An Offline License Check out for Supervisor is for checking out a license on to a computer that does not have an internet connection at the time.
An Offline Check Out will last for 30 days and will then need to be refreshed.
If you run Supervisor while your computer is disconnected, and there is no license already on the computer, you will see the "Offline License Check out" dialogue screen.
This will provide you with "Your unique Code" which is required to successfully complete an offline license check out from your Snowden account.
You can send through the unique code to the Support email address and we will provide you with the license file to complete the offline check out.
If you have multiple Supervisor licenses please let us know the license ID of the license you would like to check out.
The Offline Check Out can also be completed directly from your Snowden Account by following these steps.
On a computer that does have an internet connection open https://my.snowdenonline.com.au/ and log in.
On the MY LICENSES page, you will see the products that you have access to.
On the right of your license click on the button and select Offline Check Out
In the Client Machine ID section paste the unique code you were provided.
Select which user will be accessing the Offline Check Out under the For User section.
You can select either email license or download license. Email license will email it directly to the user you selected.
You will then receive a .XML file.
You will need to open this file in a program such as Notepad or Word to view the text.
Copy all of this text and paste it in the bottom window of the "offline check-out" dialogue as shown below:
Then click on Check Out.
Supervisor will then run in "Offline" mode.